The Product Coalition

JULY 29, 2019

defines the problem statement, use cases, how to define and measure success, resource needs etc. the problem statements are clear, user research is done, goals are set, designs (both engineering and UX) have been validated and code is being written and tested. at an API call error rate of 0.2% Are there any release dependencies?

User Testing 69

User Testing Research Software Customer Experience Feedback Software 69

The Product Guy

MAY 7, 2020

Often, this is due to resource constraints rather than a lack of understanding of a PM role. Traditionally product roadmaps have existed in form of features list against a timeline. Once the themes (aka feature groups) are defined, it becomes easier to think through the features that falls under various themes.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

The Product Coalition

JUNE 8, 2018

This is because a native mobile app sits directly on users end devices, allowing the fastest response time and the ability to take advantage of all the features of a smartphone. Native Apps A native application is a program that has been developed for use on a particular platform or device and sits directly on the end users’ devices.

Analytic Tools 61

Analytic Tools Feedback Software Reporting Tools Product Research 61

Userpilot

DECEMBER 12, 2022

Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. You can also use it to build a self-support help center for your users. Feature tagging allows you to track user interactions with individual UI elements. Are you ready to dive in? Book the demo

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

The Product Coalition

DECEMBER 8, 2019

Product vision, strategy, goal setting User experience. User research, design principles, prototyping, psychology Innovation. Your software architecture, APIs, technology stack If you want to fast track your learning, there are a range of training programs that fit PMs with different needs and at different points of their journey.

Weak Development Team 95

Weak Development Team Development Analytic Tools User Testing 95

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product. For example, it looks at the pages your user visits or the features they use.

Data Visualization 93

Data Visualization Analytic Tools Events Feedback Software 93

Userpilot

JULY 20, 2023

Thankfully, there’re simple solutions in the market that can help you create an efficient resource center, that integrates smoothly and is 100% self-service. Zoho Desk, which is more accessible for small businesses and brings complete features. It allows users to quickly find answers to their questions without the help of an agent.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

SEPTEMBER 21, 2023

Looking for user behavior analytics examples to get your inspirations rolling? We’ll also cover behavioral analytics tools you can use to understand users better and create flows to boost product experience. Behavioral analytics is a data analysis process that focuses on understanding how users interact with your product.

Data Visualization 105

Data Visualization Analytic Tools User Testing Feedback Software 105

Userpilot

OCTOBER 25, 2022

What is also unique about it is that it provides real-time triggering of these experiences based on user actions (!) – so you can really respond to your customers’ behavior in real time. Userpilot doesn’t limit its features in the lowest plan, which makes it very attractive also to smaller companies.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

OCTOBER 12, 2023

Product analytics are crucial for understanding user behavior, conducting conversion optimization, and improving the customer experience. In this guide, we’ll go over the must-have features any A/B testing tool should have and walk you through 14 tools that can improve test performance in any use case! Segmentation capabilities.

Data Visualization 106

Data Visualization Analytic Tools Feedback Software Reporting Tools 106

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! What features does Userflow support?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MARCH 15, 2023

Userguiding or Whatfix – which of the two is the the best tool for interactive user guides? In this post, we’ll discuss exactly that – what the perfect tool for interactive user guides should deliver and which will be the best choice for your company’s needs. Let’s dive in! product usage analytics.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 21, 2023

It offers a wide range of analytics features. It also runs a Startup program that gives new companies access to its premium features for a year within a $50,000 allowance. It offers advanced security and compliance features and priority support. Mixpanel gets stellar user reviews but the price comes up as one of its weak spots.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 14, 2023

Is UserGuiding the better choice for creating interactive user guides or Spekit? Or is there a better user onboarding software that’ll get the job done seamlessly? TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 4, 2021

Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. Customer feedback software allows you to collect, sort and analyze feedback from your users. Ultimately, it’s your users that you’re building your product for. Can you categorize your user feedback?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

MAY 24, 2018

Companies commonly make the mistake of using expired or partial data from a small subset of users to justify big decisions. Data is constantly changing , and it can be utilized with maximum effectiveness if it’s current and representative of most users. Matt: We were building APIs for developers and product people.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Mironov Consulting

JULY 27, 2023

” Product: “We’re endlessly creating and updating demos, decks, product bulletins, release dates/roadmaps, FAQs, technical docs, checklists, cheat sheets -- but Sales hardly uses any of them, and still expresses deep frustration with us.  Sales mostly 'later' and 'without that planned minor feature.'

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. However, you can neither build a resource center with Appcues nor design transition actions like driven actions, scroll position, or page change.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

APRIL 21, 2023

How do you build an in-app resource center that gives customers a valuable self-service experience ? In this article, we cover: What to include in your resource center 8 SaaS examples to inspire your new resource center How to create a help center in just three steps Let’s get started. What is an in-app resource center?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Mironov Consulting

FEBRUARY 27, 2023

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But  It’s obvious that on-premise is a dying segment (two years away from obsolescent since the 90’s), so we’re planning to migrate our customers to the Cloud. Goals What are we trying to accomplish?  Why

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Additionally, Chameleon doesn’t offer a self-service resource center where users can access multiple guides. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

OCTOBER 25, 2022

Custom coding in-app experiences not only takes time and resources but it doesn’t give you the flexibility to customize experiences to each specific user and their needs. The ability to implement self-service support with a help center that provides users with on-demand support with a variety of help alternatives (i.e.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Data Visualization 90

Userpilot

OCTOBER 27, 2022

Collecting customer feedback is crucial if you want to improve customer experience , increase retention and make users feel that their voice is important to you. The NPS response tagging feature is another helpful feature that will let you see trends between responses and you should go for that as well.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Customer experience management is all about tracking customer interactions and collecting user data to make data-driven decisions and optimize the CX. You can also make use of its advanced segmentation functionality to create relevant experiences for specific use cases. Must have features of good customer experience management tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Pendo is a digital solution that has the most impressive analytics, in-app feedback, and product adoption features. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

FEBRUARY 21, 2023

In this article, we explore the must-have features of no-code growth tools and thoroughly compare a few top ones, so you select the best choice for your company’s needs. Pendo is a digital adoption platform that has the most impressive analytics, in-app feedback, and product adoption features. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

NOVEMBER 17, 2022

Looking for a good user onboarding tool and wondering if Spekit is the best option for your SaaS company? Spekit is a digital adoption platform that’s more focused on providing employee onboarding rather than user onboarding. Spekit for user onboarding. Spekit is not a truly user onboarding tool. What is Spekit?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JULY 15, 2020

What’s a Product-Led User Adoption Flywheel? Designing one for your SaaS product will help you segment users and their needs with a laser-focus. And then building it in the user experience will make it easy to engage all your users at the right time, with the right interventions, and with effortless efficiency.

Customer Experience 52

Customer Experience User Testing Feedback Software Onboarding KPIs 52

Mironov Consulting

SEPTEMBER 23, 2023

First, worth carefully defining what those two categories mean to me: Product companies build a single instance/release/ version of each product that is sold as-is to many (hundreds, thousands, millions) of users and buyers.  That  I hear lots of shouting driven by diametrically opposed goals.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. And I think the same is true when you start talking about systems and product features” And then, it was a case of what technical solution is the way to accomplish that? Jamie Osler: Hashtag content.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Userpilot

MARCH 14, 2019

Five minutes for users to say “oh, I get it” about your software. According to TechCrunch, if your users don’t get your software, 77% of them won’t come back. Of course, nothing can be done without a few user onboarding tools to hold yourself back. User onboarding tools for in-app experiences.

Analytic Tools 41

Analytic Tools Feedback Software Research Software Data Visualization 41

Userpilot

FEBRUARY 28, 2023

It’s important to take into account your priorities and the necessary features the tool should have to accomplish your objectives. In this article, we will examine precisely what features a perfect tool for no-code growth should offer and determine which option is most suitable for your business needs.

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

NOVEMBER 26, 2019

We’ve rounded up some of the best user engagement tools for SaaS. As a result, user engagement tools have become increasingly important. Before we move on to the tools, however, we thought we should clarify what a user engagement tool is, and what makes a good one. What makes a good user engagement tool?

Analytic Tools 19

Analytic Tools Feedback Software Data Visualization Customer Feedback 19

Userpilot

FEBRUARY 28, 2023

In this article, we delve into the essential features of no-code growth tools and conduct a comprehensive comparison of top tools, so you can make an informed decision that suits your company’s specific needs. With Userlane, you can find features like onboarding gamification and real-time analytics, among others. Search no more!

Analytic Tools 52

Analytic Tools Software Review Feedback Software Data Visualization 52

Userpilot

FEBRUARY 28, 2023

This becomes even more challenging when you consider the need to choose a tool that aligns with your priorities, feature needs, and budget. UserGuiding is an affordable product adoption tool offering a range of features, like onboarding UX patterns, user segmentation , and product analytics. So, let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

FEBRUARY 27, 2023

This becomes more challenging when you realize you need to select a tool that is consistent with you r priorities, feature requirements, and budget. The tool you choose must be truly no-code, offer basic UI patterns , enable user segmentation, provide analytics features, and allow integration with third-party tools.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52